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Are you manager material?

If you have these 10 qualities of a good manager, you should
definitely pursue a promotion—or even a new job.
Daniel Bortz, Monster contributor
There’s certainly no shortage
of bad managers out there. In a
2018 Monster poll, the majority
of U.S. respondents (76%) said
they currently have or recently
had a toxic boss. Those workers
said that bad bosses are powerhungry (26%), micromanagers
(18%), incompetent (17%), or just
never around (15%). Now that we
know what’s typical of a terrible
manager, it’s time to talk about
what makes a good manager.
Monster checked in with some
experts to find out which traits
all excellent managers possess.
And by the looks of it, if you’re
manager material, you’ll be a hot
commodity in the workforce,
which you can use to go after a
promotion or a higher-level job at
a new company.

firm TurningPoint. The best
managers don’t just tackle issues,
though—they also identify weak
spots before serious problems
arise.
Resiliency
If you’re a manager who truly
pushes boundaries, mistakes are
inevitable. The important thing is
being able to recover by analyzing
why you failed and identifying
what you can do better in the
future. As Jodi Glickman, CEO
of leadership development firm
Great on the Job, puts it: “When
something goes wrong, you need
to acknowledge it and learn from
your mistakes” to be an effective
boss.

Creativity
Top managers—like topperforming employees—
generate out-of-the-box ideas
that push businesses forward.
These individuals introduce new
strategies that improve their
company’s workflow, productivity,
and bottom line, says Karen
Litzinger, a career coach in
Pittsburgh. Put simply, they’re
change agents.

Credit sharing
“A lot of managers don’t spend
nearly enough time praising their
employees as much as they do
giving them criticism,” laments
Linda Hill, Harvard Business
School professor and coauthor of
Being the Boss. Great managers
publicly acknowledge their direct
reports when credit is due; they
also sing their praises to higher
ups. “Receiving public recognition
keeps employees motivated,” Hill
says.

Problem solving
Companies rely on problem
solvers to navigate unexpected
challenges, says Kathy Robinson,
founder of Boston career coaching

Delegation
No one likes working for a
micromanager. Thus, as a boss it’s
important to be able to take a step
back and let your direct reports

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do their jobs without feeling like
you’re always watching over their
shoulder. Also, by delegating
tasks you’ll establish trust with
your employees, which is no small
thing, Hill points out.
Assertiveness
While some bosses are
micromanagers, other bosses
are too hands-off—oftentimes
because they’re afraid of
confrontation, says Hill. But being
able to confront direct reports
when they’re falling short is an
inherent part of being an effective
boss. That said, great managers are
assertive without being aggressive
or condescending.
Good communication
Leadership and communication
skills go hand in hand. That’s why
Glickman says managers must
be transparent with their direct
reports, “especially when sharing
goals with their team.” Granted,
good communication isn’t just
about expressing yourself—it’s
also about asking your employees
the right questions and actively
soliciting their feedback so you’re
able to access information as
successfully as you deliver it.
Empathy
Being able to read a person’s
moods is a core quality of a great
manager, which may explain
why a whopping 96% of workers
said empathy is important for
employers to demonstrate in
BusinessSolver’s 2018 State of
Workplace Empathy survey. In
addition, research from the Center
for Creative Leadership found that
bosses who show empathy to the

people they manage are seen as
better performers by their own
managers.
Honesty
Employees value honest
feedback—and great managers
give them it. Moreover, recent
Gallup research shows that
workers who receive regular
feedback from their managers
perform better for their teams
and companies. Another reason
honesty is an important skill for
managers: “When times are tough,
the best thing you can do with
your team is level with them,”
Glickman says. “If your company is
in a transitional period, you might
say, ‘Things are tough right now,
but I have your back. If you have
problems, come to me and I’ll help
you solve them.’”
People-oriented
Great managers invest in their
employees’ career growth, Hill

says. One way they do this is
by offering their direct reports
training opportunities that are
paid for by the company. That kind
of people-oriented behavior will
help foster good will and keep
your team engaged—meaning
your employees work harder for
you as a result.
Become a better boss
Managing yourself well is just
as important as managing your
employees. But knowing how
to go about improving your
leadership skills isn’t exactly
second nature. Want help
becoming a better boss? Join
Monster for free today. As a
member, you can get useful
information about honing your
management skills, improving
employee engagement, and
keeping your team motivated
sent directly to your inbox. Your
professional relationships—and
your paychecks—will reap the
benefits.

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